Delete your account

This page explains how to delete your Document Flare account and associated data, in line with our obligations (GDPR) and app store requirements.

What we store

The free version requires no account. If you bought a Pass, we store only your account identifier, the Pass plan and its expiry date. No document, content or filename is ever sent to our servers: all processing happens on your device. Payment records are held by our providers (Stripe, Google Play, Apple) under their own accounting obligations.

How to delete your account

• In the mobile app: open the Pass section, sign in, then tap “Delete my account” and confirm.
• Self-service below: sign in with the account concerned and confirm deletion — it is immediate and permanent.
• By e-mail: write to contact@documentflare.com from the account’s address — we confirm deletion within 72 hours.

Self-service deletion

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